Virtual Credit Card (VCard) requests

Sometimes there is a need to complete a one-off purchase goods or services from a vendor not on the approved vendor list.

A virtual credit card (VCard) is used in this scenario.

Requesting a VCard

The form to request a VCard can be found here.

Please ensure all mandatory fields have the required information prior to submitting your request, otherwise your request may be rejected or delayed.

Checking on the status of a VCard request

Once a VCard request has been received and processed, the request will be sent for approval. If you would like to see the status of your request, please navigate to the "Requests" area of the OCS Ops Help Centre. 

Within this area you will see all of your tickets along with their status and the comments including who the request has been sent to for approval.

If the VCard is pending approval, the Shared Service centre is unable to release the card details to you. Please contact the approver for further assisatnce.

Approved Requests

Once a VCard has been approved, an email will be sent to you with the card number, CVV and expiry date for you to use for your one-time purchase.